It may help to print this page out for review.
Every PC with Windows software comes with Outlook Express email program. If you are having trouble finding it in your computer look in the accessories menu. Its free and requires no activation. With it you can receive (download), send, reply to, and forward and organize you email. Note: Some computers come with Microsoft Office which includes the regular Outlook that may need purchase and activation.
(Click here to return to support page)

Setting up new email accounts in Outlook Express - 10 Steps

Without further ado, let us look at the steps which we need to follow for setting up an email account in Outlook Express.
Note: When you open Outlook Express for the first time, you might be asked if you want to set it as a default email client on your system. If you don't plan on using any other programs then you can reply "yes".

  1. Start Outlook Express. Click on Tools in the menu bar and then go to Accounts
    Setting up new email accounts in Outlook Express step 1
  2. This brings up the Internet Accounts pop-up window. Click on the Mail tab, to bring it to the front if it is not already so. If you are starting Outlook Express for the first time, there would not be any email accounts listed on this window.
    Listing email accounts - Setting up new email accounts in Outlook Express
  3. To add a new mail account, click on the Add button and then on Mail as shown in the image below.
    Adding a new email account in Outlook Express
  4. This brings up the Internet Connection Wizard pop-up window. Enter your name in the Display Name field and click on the Next button. Note: Using your name is optional. Whatever you input will be seen in the "From" field by the recipient of your email. Some people choose to email a email address here or a location reference. Has no effect on the operation of the program.
    Setting your name to the new email account in Outlook Express
     
  5. The wizard now asks for your email address. Enter the full email address making no spaces between characters and all letters in lower case.  Click on the Next button.
    Entering your email address for the new account
  6. In the next window, you need to feed in three important bits of information - the incoming outgoing email servers and the type of the incoming email server.
    -Incoming email server type is POP3.
    -Incoming email servers mail.yourdomain.com
    -Outgoing (SMTP) servers mail.yourdomain.com
    IMPORTANT NOTE: Some internet service providers (ISP) require their customers to use their "Outgoing smtp" servers to send mail (ATT customers read this).  Some also require that before the customer can start sending email they must log into their customer panel and verify the addresses they will be using. ATT/ SBC customers click her for instructions on how to do this. Otherwise contact your ISP for assistance if you find you cannot send emails.  This has NOTHING to do with us.

    Incoming and outgoing email server values for the new email account - setting up Outlook Express
     
  7. The last information that you need to enter to complete the setup of the new account is the username and password for that email account. Your Account name is your full email address making no spaces between characters and all letters in lower case. Ex. name@yourdomain.com
    Afterwards, click on the Next button.
    Entering the login details - username and password - for the new email account to set it up in Outlook Express
     
  8. In the following window, click on the Finish button to complete the process of setting up a new email account in Outlook Express.
    Finishing the process of setting up an email account in Outlook Express
  9. You will now see the new email account has been added to the Accounts list. The account is referred by its server name.
    New email account setup in outlook express
     
  10. To compose a new email click on the Create Mail button or click on Messages - New Message. This opens a blank email for you. Enter the senders email address, subject and the matter.
    When you have composed your email, click on the File - Send Message. The email will be sent and a copy stored in the Sent Items folder.

You can create several email accounts in Outlook Express. So if you have 6 email accounts on your web site, you can set up all these.

As we mentioned in point #9 (above), Outlook Express will refer to an email account by its server name. So if you have several email accounts on your domain, they would be referred to as yourdomain.com(1), yourdomain.com(2) etc. (or something similar). To make this more user friendly, Outlook Express gives you the option of changing these values.
Open the Internet Accounts pop-up once again by clicking on Tools and then Accounts. Make sure the Mail tab is in the front. Double-click on the account name. This brings up the Properties window of that account. Enter any descriptive name in the first field, as shown in the image below.
Adding a descriptive name to the email account

Top of Page   |   Back to Support